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Customers can contact your agents from anywhere instantly and spontaneously while being connected to 3G, 4G or Wi-Fi network. The solution and includes the following.

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Subscribe to Our Blog. Want to improve CX? Follow these 4 strategies to increase the chance. Improving customer experience in retail chains is challenging. Achieve great CX by using messenger codes, promotional messages and digital customer .

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Mobile SDK Add chat to your app.

Chat with visitors from your smartphone

Using live chat for mobile, visitors can browse and chat simultaneously, thanks to superimposed chat windows that display directly on the the visitor is viewing. Create mobile-specific chat rules Customize de elements for mobile De your own mobile chat invitations. Mobile chat invitations Target visitors on their mobile device wherever they are. Deploy Bold's elegantly deed in-app chat with minimal code, and fully customize and implement chat using the mobile SDK.

When you can identify mobile visitors, you can cater to their unique needs and resolve issues as quickly as possible.

Supported mobile features

Layered live chat for mobile Let visitors chat while they browse on their mobile device. Maximize mobile engagement by creating an entirely unique experience for mobile visitors.

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Embed live chat directly in your native iOS and Android app, so users can enjoy a seamless sales or support chat experience without ever leaving the app. Request Demo.

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Bold automatically recognizes the type of device a website visitor is using and presents chat invitations that render beautifully on it. This Knowledge Brief outlines how service leaders across the Fortune educate themselves on how AI can help transform their activities. But one bad experience will send them packing.

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Sales: 0 Solutions Industries. More than half of consumers use their mobile device to research products or services before they purchase. Mobile-aware chat windows Flawless function, regardless of the device.

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Omni-Channel Engagement Mobile Engagement. Featured Resources.

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Then, several adjustments are made to ensure a clean and pleasant mobile chat experience, even when the device is rotated. Native, out-of-the-box styles for iOS and Android apps Custom chat buttons that match your brand Chats take place directly on the app the visitor is viewing The chat follows the user, even if they navigate to a different View the Mobile SDK Datasheet. View Now. About About Us Why Bold?

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Before You Go Capture and retain more business with mobile live chat by engaging with them in a way that matches their habits — and their expectations. Bold teamed up with Forrester Consulting to survey global businesses and measure the benefits of providing good customer experiences.

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All rights reserved. Bold automatically senses the device used and adjusts chat windows to render accordingly.

Mobile live chat

If the visitor navigates away, the chat box stays with them. Learn more about Reporting. Discover smarter, more personalized engagement. Mobile Live Chat More than half of consumers use their mobile device to research products or services before they purchase.

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